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Finding a Case

  1. Right-click or hover over the Find menu button and click Case from the pop out list.
  2. Enter search criteria and click Find.
  3. Click the Case link. The Case Summary page displays an overview of the case.

See Also:

Basic search techniques

Searching for a Person

Searching for a Company

Finding an Opportunity

Finding solutions

Combining search criteria

Wild card search

Using an existing saved search

Creating a saved search

Numeric field search

Date field search

Using Advanced Find

Using Keyword Search