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Creating a quote or order template

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User requirements: All users can create and save templates, and use them when merging documents. However, only Info Managers and System Administrators can change shared templates or the default quick quote and order templates.

Sage CRM ships with sample quote and order templates including a default template for quick quotes and orders. You can also create your own templates.

  1. Open a Quote or Order record.
  2. Click the Documents tab and click Merge to Word or Merge to PDF.
  3. If your System Administrator has disabled the Merge to Word option at a system level, the Merge to Word button isn't displayed.
  4. Click Create Template.
  5. Enter template details in File and Description.
  6. Create the main body of your template.
  7. Basic Quote Mail Merge Template

  8. To preview the merged document, click Preview Merge. If you're merging multiple records, the preview shows only the first record in the group.
  9. Click Save. The template is saved in HTML format.

See Also:

Generating a quick quote or order

Retrieving a merged document from the Documents tab

Performing a mail merge

Creating a new template and adding merge fields

Uploading a Word document template