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Uploading an image file

To use images for your HTML mail merge templates, you must first upload the images to the server.

  1. Click Find | <Entity>.
  2. Enter your search criteria and click Find.
  3. Click the person or company to whom you want to send the merged document.
  4. Right-click New and click Merge to Word or Merge to PDF, or click Merge to Word or Merge to PDF in the Documents tab.
  5. If your System Administrator has disabled the Merge to Word option at a system level, the Merge to Word button isn't displayed.
  6. Click Add Local Template / Image.
  7. Browse to the image file.
  8. Enter details for the image file and click Save. All uploaded image files are saved. When you've saved the image, you can use it when creating a new mail merge template in Sage CRM.To insert any uploaded images into an HTML template, type the image name in an HTML IMG tag. For example, <img src="logo.png">.

See Also:

Creating a new template and adding merge fields

Performing a mail merge

Uploading a Word document template

Uploading a Word document template

Tracking documents on the Documents tab