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Reinstalling the Outlook plug-in for Classic Outlook integration

Your System Administrator may instruct you to reinstall the Outlook plug-in. For example, if CRM is upgraded with a new plug-in.

1. Click My CRM | Preferences.
2. Click Reinstall CRM MS Outlook Integration. A dialog box is displayed, informing you that the new plugin will load next time you start MS Outlook.

You can check the Plug-in version from Internet Explorer.

1. Click Tools (cog icon on the top-right hand-side).
2. Click Manage Add-ons.
3. Right-click the CRM Outlook Plug-in file and click More Information.

See Also:

User preferences

Downloading the Outlook plug-in for Classic Outlook integration

Uninstalling the Outlook plug-in for Classic Outlook integration

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