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Interacting with report charts

Report charts using FusionCharts are available with built-in animation and interaction.

Report charts are available when running a report from Reports or from a chart gadget on the classic or interactive dashboard. When you run a report, ensure that Show Chart is selected in Report Options, Step 2 of 2. For more information, see Writing reports.

The built-in animation means you can watch, for example, the bars of a horizontal bar chart grow as the chart is drawn. You can also interact with charts when they are drawn. For example, you can highlight slices of pie charts, and rotate the pie chart to get a better view of the information you require.

To interact with a pie chart once it is drawn:

  1. Edit an existing report and make sure it has the Chart Style set to Pie. Save the report, and then run it.
  2. Click a slice of the pie chart to highlight it.
  3. To rotate the pie chart, right-click the chart and click Enable Rotation, then click and drag the chart to its new position.

The standard drill-down feature of linked charts can also be used.

Chart display options with the Adobe Flash Player

Adobe Flash Player isn't required for running or interacting with report charts. Some enhanced display options, such as greater depth of color, are available in charts when Adobe Flash Player is installed on the client machine. If Flash isn't available, the charts are displayed using HTML 5.

If it is not desirable to use Flash on the client at a customer site, then a custom setting, ChartUseFlash, can be set to N in the Custom System Parameters table, to only ever allow the display of static images. This should only be carried out by an experienced System Administrator. More information is available on the Sage CRM Community website.

See Also:

Changing report display options

Adding a chart to a report