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Scheduling a callback

  1. Right-click or hover over the Find menu button and select Person.
  2. Type the name of the person and click Find.
  3. Click the person you want to schedule the callback with.
  4. Right-click or hover over the New menu button and click Task. Note: You can also click Task directly from the New Pop Out list or from My CRM | Calendar. The difference is that you then need to find the person you're scheduling the communication with, using the Regarding panel.
  5. Enter the details and click Save.

See Also:

Scheduling unlinked communications

Scheduling a quick appointment or task

Scheduling a task for a colleague