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Scheduling a callback
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Right-click or hover over the Find menu button and select Person.
- Type the name of the person and click Find.
- Click the person you want to schedule the callback with.
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Right-click or hover over the New menu button and click Task. Note: You can also click Task directly from the New Pop Out list or from My CRM | Calendar. The difference is that you then need to find the person you're scheduling the communication with, using the Regarding panel.
- Enter the details and click Save.
See Also:
Scheduling unlinked communications
Scheduling a quick appointment or task
Scheduling a task for a colleague
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