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        You are here: Email > Replying to an email
         
        Replying to an email
        You can reply to an email that's stored in Sage CRM with a Communication record.
        
            - Find the person who you received the email from.
 
            - Click the Communications tab within the context of the person.
 
            - Click  the Communications icon of the email you sent. 
 
            - Click Reply or Reply All. 
 
            - Complete the email fields and send the email. For a description of email fields, see Sending an email        .
 
        
        See Also:
        Sending an email        
        
        Email shortcut keys
        
        Using Microsoft Outlook to send emails
        
        Converting emails
        
        Filing inbound and outbound emails
        
        
        
        
        
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