Get link | About Sage CRM editions
You can use the following shortcuts:
| 
                         Short cut  | 
                    
                         What it does  | 
                
| 
                         Shift + Click  | 
                    
                         Opens new email and puts addresses in To.  | 
                
| 
                         Ctrl + Click  | 
                    
                         Opens new email and puts addresses in CC.  | 
                
| 
                         Alt + Click  | 
                    
                         Opens new email and puts addresses in BCC.  | 
                
See Also:
Using Microsoft Outlook to send emails