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Group action buttons

This table describes the Group action buttons.

Button

Description

New Task

Creates a task against each recipient on the group.

New Email

Sends an email to each recipient on the group.

Merge to Word or Merge to PDF

Merges a standard template with the address and contact details of the recipients in the group. If your System Administrator has disabled the Merge to Word option at a system level, the Merge to Word button isn't displayed.

Export To File

Exports the group as a text or a CSV file. Exported groups can be viewed from My CRM | Shared Documents.

New E-marketing Email

Lets you set up an E-marketing email wave activity to send an E-marketing email to each recipient on the group. Choose a Campaign and Wave for the E-marketing email wave activity first. E-Marketing must be enabled. Please refer to Setting up an E-marketing campaign and Creating an E-marketing email for more information.

Mass Update

Allows simultaneous updates to all records in the group. Displayed to System Administrators only if Allow Mass Update And Update Territory is set to Yes in Administration | System | System Behavior. For more information, see Performing a mass update on a group.

Update Territory

Allows an administrator to update territories for a group. Displayed to System Administrators only if Allow Mass Update And Update Territory is set to Yes in Administration | System | System Behavior. For more information, see Updating group territories.

Include All

Toggles all members of the group to be included. Available for static groups only.

Exclude All

Toggles all members of the group to be excluded. Available for static groups only.

Refresh

Refreshes the group to include all records which have been added since the creation of the group and meet the search criteria.

Exclude Previous Recipients

If the group has already been used for an action, excludes the people, companies, or leads who were the targets of that action. Available for static groups only.

SQL

Displays a new window containing the current SQL used to generate the group. Displayed to System Administrators only. If you have SQL experience, this statement can be customized.

When you click an action, the Parent Category Selection panel is displayed. It contains an entry that corresponds to the action you selected.

When you select the Parent Category and execute the action, a new category is automatically created as a child category in Key Attribute Data. The child record stores a link to every recipient for this action. You can use this child category as a selection criteria for a follow-up action. For more information, see Key attribute data generated by groups .

See Also:

Creating a group

Performing a mail merge to multiple contacts

Start mail merge

New task

Send emails

Sending mass emails

Sending emails to groups

Export to file

Creating an E-marketing email