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Setting up outbound call handling

User Requirement: Information Manager rights

Setting up Outbound Call Handling for a campaign involves:

• Creating an Outbound Call wave activity.
• Creating a Outbound Call list.

Find out more about outbound call handling in:

• Creating an outbound call wave activity
• Outbound call fields
• Creating the outbound call list
• Refreshing the outbound call list
• Reallocating calls
• Setting up Key Attribute Profiling Data on the Call Handling screen

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